Trafford Carers


  • Superfast Fibre Broadband
  • Route Calls Out of Hours to On-Call Staff
  • Best Support Available to Clients
  • Enable the best support to their clients.

The charity was provided with a Matrix247 Nimbus Hosted Telephone System.

The Customer

Established in 1996 Trafford Carers Centre is an independent registered charity that supports unpaid carers looking after someone who lives in the Trafford area.

The Challenge

Trafford Carers previously had an end-of-life phone system. This means they had no support for their charity phone system and replacement parts were unavailable. Trafford Carers wished to establish an up-to-date platform that had a better reception set-up for their site and was fully supported.

“Matrix247 has provided our telephony and cloud-based system for over 5 years. As a community-based charity, effective and efficient systems are really important to make sure we keep in contact with our service users. This combined with a professional service and competitive pricing means that Matrix247 are our suppliers of choice.”

To see what Matrix247 can do for your firm, please email us or call our experienced team today on 0345 36 20 247.