Why it’s psychologically proven your business needs Info on Hold
22nd January 2019
How often do you hear informational messages or music when you’re on hold on the phone? According to psychology studies, there are...
Tag: Contact Centres
Matrix247 has over 750 clients and has intelligently designed platforms for contact centres for over the last three decades.
We believe in giving your customers a choice in how they wish to communicate with you. We work to create strategic partnerships with our clients and share information on how to build a multi-channel communication solution for your customers with a fast-measured ROI for you.
