Machine 2 Machine (M2M) technology has a big impact on the retail sector. M2M enables devices to work together and perform actions, without the manual assistance of humans. For example, by placing a SIM card into a vending machine, alerts can be sent directly to suppliers to let them know when you are running low on a product, so stock can automatically be ordered without employees spending time visiting different locations, checking stock and ordering with multiple suppliers.
- Save Money
- Reduce abandoned calls
- Improve chain-wide communications
- Build customer loyalty
- Enhance customer experience and journey
- Respond quicker
- Improve profit margins