Retail

With every retailer being different, each company must address their issues of cost control, multi-channel presence and enquiry times, inventory management and adapt with the growth and demand of self-serve kiosks.

Machine 2 Machine (M2M) technology has a big impact on the retail sector. M2M enables devices to work together and perform actions, without the manual assistance of humans. For example, by placing a SIM card into a vending machine, alerts can be sent directly to suppliers to let them know when you are running low on a product, so stock can automatically be ordered without employees spending time visiting different locations, checking stock and ordering with multiple suppliers.

 

Benefits

  • Save Money
  • Reduce abandoned calls
  • Improve chain-wide communications
  • Build customer loyalty
  • Enhance customer experience and journey
  • Respond quicker
  • Improve profit margins

 
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