The Purple Property Shop

November 8, 2018 - Case studies

Success

  • Upgraded to Superfast Fibre
  • Free Local & National Telephone Calls
  • Fraud Protection

 

The Customer

Purple Property Shop is an award-winning multi-site estate agent located in Bolton and Bury covering residential sales and lettings.

The Challenge

The company were previously operating on an on-premise, end-of-life Avaya telephone system. Because the system was end-of-life, this meant they no longer had support and replacement parts were unavailable. Purple Property Shop wished to advance to a hosted, cost-effective telephone system perfect for estate agents and to improve their broadband speeds.

The Solution

Matrix247 upgraded Purple Property Shop to a superfast broadband connection and implemented a feature-rich hosted telephone system providing significant savings each month. As a result, a hosted solution allows the agency to record telephone calls as well as call back missed enquiries. This is due to call reporting and management information.

“A big thank you to Matrix247 for the fabulous job you have done in transferring our phone system over to you. Your staff have been extremely professional to deal with and the communication has been outstanding. It is always a worry when such an important communication tool changes hands but we had no need to worry. I am very impressed with your service and look forward to a long and happy working relationship with you… I think the likes of BT have a great deal to learn from you. Well done! -Sally Jones, Director, Purple Property Shop”

To see what Matrix247 can do for your firm, please email us or call our experienced team today on 0345 36 20 247. Read more case studies here. 

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