Deliver a Better Customer Experience for a Lower Overall Cost: Artificial Intelligence (AI) and conversational AI is starting to become an instrumental role in the evolution of customer service and the overall customer experience – helping reduce the overall customer effort and meeting the ever-rising expectations of the ‘always-on-access’ customers, who instinctively want to self-manage on their own terms.
Unlike normal chatbots and a lot of AI assistants, this solution can be deployed on SMS, WhatsApp, Facebook Messenger and Twitter direct messages, giving you unparalleled reach so that you can meet your customers wherever they are.