Poole Alcock

The Client

Poole Alcock LLP operates from six locations throughout Cheshire including Alsager, Chester, Congleton, Crewe, Nantwich and Sandbach. With over 120 years experience, Poole Alcock combines their traditional values with the very latest in modern technology to ensure all their prospective and existing clients receive the most friendly and efficient service possible from their existing 90+ team of staff and partners.

The Objective

The firm were already existing customers but it was time for them to renew their mobile contract with a major network provider. All the staff at the firm were currently on the same tariff package which wasn’t ideal, as many members of staff used less data than others therefore paying unnecessary costs for higher packages that weren’t needed.

The Solution

Poole Alcock were provided with 52 mobiles for the firms management, partners and fee-earners and were put onto a 31 month tariff.

The Result

  • Matrix247 created a tailored package for each user which resulted in a cheaper cost so they only pay for what they use and need.
  • If a user is reaching their data allowance we are able to alert them and increase the tariff if required.
  • They were able to keep their current mobile phones however we gave the firm a kit fund which enables the firm to receive new phones as and when they wish.

To see what Matrix247 can do for your firm, please email us or call our experienced team today on 0345 36 20 247.

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