Six Steps: Implement effective, efficient & economical care strategies

on Monday, 02 July 2018.

Address your most urgent requirements with the below communications solutions.

  1. Implement secure collaboration for all staffConnectivity

When on-site nurses, physicians and non-clinical staff can quickly, easily and securely share information in real time, the entire care cycle becomes increasingly more effective and efficient.

The need for real-time collaboration in healthcare environments is of paramount importance. Productivity increases when the entire team can quickly connect by voice, video and text to organise tasks and share files, and the potential for communication lapses and gaps in care decreases.

  1. Escalate the efficiency of clinical workflows

Using communications to streamline clinical workflows and automate repetitive tasks progresses and fast-tracks patient evaluations, treatments, transfers and discharge planning.

Reducing workflow delays cuts average discharge times and improves patient perceptions of care and satisfaction. More efficient workflows will also help you meet the core competency requirements for patient experience, quality of care and readmission rates outlined in the Patient Protection and Affordable Care Act (PPACA).

  1. Increase patient engagement after discharge & decrease readmissions

Ensure that patients follow discharge orders, attend post-discharge appointments and engage in other post-treatment activities by enhancing the communications capabilities provided in web portals.

Patient engagement also helps to increase patient satisfaction by reducing wait times and helping patients feel more engaged in their own care as well as keeping operating costs down. This ensures that physicians and nurses can address the most critical patient queries in the most favourable way possible.

  1. Keep patients engaged outside the patient portalmedical solutions for the medical and care sector

Although your patient portal is crucial to providing patients with access to critical health information and staff expertise, you should also have solutions that help you manage the high volumes of inbound/outbound patient calls that occur outside of the patient portal. With a patient access centre, you can proactively and efficiently support patients with diverse pre- and post- treatment needs to lower readmissions, increase patient volumes and grow revenues.

  1. What can the cloud offer?

More and more healthcare organisations are choosing to deploy Communications Platform as a Service (CPaaS) solutions rather than on-site solutions. This is due to the simplicity, flexibility, and cost-savings that cloud services can offer.

  1. Establish compliance with regulatory requirements

No matter which communications solutions you choose, and whether they are premises-based or cloud-based, they must enable you to meet regulatory requirements. Patient privacy is a critical concern, especially since the reinforced privacy and security regulations directed in the Health Insurance Portability and Accountability Act (HIPAA).

To go into more detail about a healthcare solution for you, please don’t hesitate to contact us on 0345 3620 247 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Offering all the latest toys... but unknowingly getting bad publicity?

on Tuesday, 24 April 2018.

Organisations offer new enquiring prospects the latest communication ‘gear’. Many have ‘no idea’ and a lack of control in responding promptly, leaving new enquiring customers feeling delated. This leads to viral bad publicity their organisation is clueless of.

What are we talking about?

Organisations offering the latest communication channels to engage with their firm. Telephone, Web-Chat, Email, SMS Text / Instant Messaging, company Linked-In page, company Facebook page, Twitter, Instagram, Mobile-Apps…the list is getting longer. Unless offered, a sub-standard engagement offering in comparison to competitors is assumed.

Why does this happen?social media omnichannel multichannel

Staff have differing views on what is an acceptable response time to customer enquiries. This differs based upon age, demographic and communication medium used.

Example; A new telephone enquiry: One person believes a 4 hour response with correct info is fine, another believes 4 minutes is needed. On social media, 30 mins by one member of staff 30 seconds by another!

Greatly under-delivering expectations results in customers and prospects sharing poor response times with their social contacts. This can be thousands of contacts in a simple text, venting frustration and trashing your brand and services. This gets re-tweeted or forwarded to contacts of their contacts, and it’s gone viral. The organisation is clueless.

How to resolve? Deploy a comms platform tracking and measuring all medium automatically with KPI dashboards displaying in red or green whether staff are responding to agreed SLAs alerting management if not.

Can YOU afford lost enquiries and bad publicity through a lack of control?

For more information on how to meet client expectations, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 0345 36 20 247.

7 Reasons why you NEED Mobile Device Management

on Friday, 02 February 2018.

Take control of business-critical data on your company smartphones and tablets with our Device Management solutions. Stay connected to your field employees and in control of any sensitive information carried on staff mobile devices. 

Mobile device management

Why Mobile Device Management? 

  • Remote manage your business devices - The online portal gives you the ability to view all employee devices and configure them recmotely.
  • Instant Messaging - Communicate with your remote workers instantly.
  • Preserve company data - Have the ability to remotely wipe devices containing any confiential company data.
  • Business management reporting - Helping you understand device hardware, software and agent usage.
  • Expense Management - Monitor data usage in real-time and set alerts accordingly.


  • Enforcing what apps can and can't be downloaded
  • Remotely locate, lock and wipe devices
  • Manage what company data mobile devices can access
  • Remote manage the business devices through an online portal
  • Monitor data usage real-time and set alerts
  • Enforce company mobile device policies
  • Separate the companies data from personal data on all mobile devices

For more information click here

“PM+M have recently installed Maas360 for our mobile security, with Matrix 24/7 help, the sign up and instruction on how to best use the product couldn’t have been more easier. I look forward to developing our working relationship with Matrix 24/7 with other communication technology.” - Mark Walsh, Network Manager, PM+M Chartered Accountants

If you want to easily keep track of all employees and their devices whilst saving your company and client confidential data...Call us on 0345 3620 247 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Make a small investment of just £1 A MONTH instead of paying for a cyber security breach which could cost your company THOUSANDS of pounds. 

Why 76% of people are more productive working remotely.

on Monday, 02 October 2017.

A public survey of 5,500 people explain why they prefer to work outside the office.

Many would like to do their jobs from the comfort of their own homes or anywhere they choose, but those who want to work remotely have specific reasons why they prefer to not be in the office at specific times.working remotely

  • The money and power to control a flexible schedule (69%)
  • Remote working (60%)
  • Fewer distractions (76%)
  • More productive when not in the office environment (66%)
  • Stress and expense of commuting (70%)
  • No office politics (69%)
  • No uniforms/own comfortable clothing (54%)
  • Personalising office environment (51%)
  • Less frequent meetings (46%)

Since 2013, work-life balance has been the number one choice. The search for jobs that allow for remote working is not all about the creature comforts of home; many feel they simply do a better job when they can choose where they work.

Most people think that remote work is mainly done by caregivers, students looking for extra cash, or working parents. However, the survey discovered that only 35% of respondents were working parents, and only 9% were caregivers or students.

Other categories of respondents included freelancers (26%), introverts (23%), and entrepreneurs (21%).

Employers are further embracing the remote work and flexible schedule dynamic as well. There have been many companies advertising for more remote workers, deciding to close their offices and go more remote instead of having the in-office work model.

Companies that have been following that growth trend include Amazon, Salesforce, Philips, Dell, Apple, Microsoft, IBM, Mozilla, Adobe, Cisco Systems, Google, Matrix247 Partnerships and many more.

Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to explore the work-life balance of a new partnership with us and discuss your success story today. Download your free partnership pack from

Are YOU Secure?

on Tuesday, 05 September 2017.

This is the incorrect question to ask, rather; “How many risks are currently being taken and are they HIGH, MEDIUM or a LOW risk to your firm?”

Calculate this by simply drawing a few headings: Potential LOSS in money taken directly, CLIENT DATA RECORDS stolen and shared or exposed, FINES on your firm, company value loss due to REPUTATIONAL DAMAGE, loss of TRUST etc. The list goes on but a great start. Then ask, “What CAN be done to mitigate risk?”

Juniper 2015 research across 200 firms sights 74% of UK firms THINK they are safe, yet 55% of large firms and 45% of SME’s were attacked last year and 29% of these resulted in a data breach.cyber attacks

March 2015 government figures now show the average cost of a data breach is £65,000 to SME’s. So taking the above statistics, it is roughly a 1 in 8 chance your firm will both be attacked AND have a breach is data in the next year, therefore investing a minimum of £8k ANNUALLY in Cyber Security Awareness training, policies and tightening exposure in HIGH RISK areas is a wise pro-active approach for those responsible, which ultimately is the board, not the I.T. department. Juniper research tells us 65% of firms believe simply putting security policies in place will make them secure. I would challenge this.

Working with security experts in each field, Matrix247 are currently offering a complimentary ‘Vulnerability Assessment Report (VAR) ’ to firms looking at Data Infrastructure, Networks, Telecoms, Mobile Devices and Websites and forwarding the report findings to the Managing Partners for them to take up with existing suppliers.

Surely it is wiser to make a decision to make no investment with the facts on the table, rather than wait for the inevitable breach. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to request your firms VAR.

Fundraising SUCCESS working with Nuffield Health & BLGC

on Thursday, 15 June 2017.

On Saturday 10th June we helped organise a Charity Cycle-Athlon fundraising event with Nuffield Health raising £528 for Bolton Lads and Girls Club. These funds will go towards the grand total raised from the Gran Fondo D’Italia Cycle Challenge taking place at the end of this month.

This fundraiser brought a group of members and non-members of Nuffield Health to cycle four, one-hour spinning sessions back to back with great music by DJ Ian Harrison. A big thankyou to everybody who came down on the day and the amazing gym instructors who gave up their time to support.

Cycle Charity Happy Bolton

Did you know 1 in 4 hotspots are vulnerable to attack?

on Tuesday, 18 April 2017.

More than a quarter of Wi-Fi hotspots worldwide are not secured and pose a risk to users' personal data, according to Kaspersky Lab. 

The finding is based on the analysis of information on more than 31 million global Wi-Fi hotspots which showed that traffic over 28% could be intercepted easily by hackers. 

wifi connectivity secure security telecoms

According to analysis by Kaspersky Security Network, 25% of Wi-Fi networks have no encryption or password protection of any kind. This means the data passing through them is completely open and can be read by third parties. Another 3% of hotspots use WEP (Wired Equivalent Privacy) to encrypt data, which is an unreliable protocol that can be hacked in minutes using tools that are freely available on the internet. 

If attackers can intercept usernames/passwords, they could take control of computers on the Wi-Fi network, change browsing to websites that deliver malware or capture credentials, or use the Wi-Fi network to perform various anonymous or illegal activities. 

"Don't use hotspots without passwords and don't use public hotspots to perform high-risk activities such as online banking or shopping, logging on to sites or for transferring confidential information," says Denis Legezo, antivirus expert at Kaspersky Lab. 

 "We strongly recommend using additional measures to protect traffic, such as VPN (Virtual Private Network) technology", he said. 

To reduce the risk of attack when using public Wi-Fi, you should:secure password telecoms firewalls

  • Use only trusted and secure Wi-Fi networks when doing anything confidential that involves typing a username and password, or transmitting confidential data.
  • Use a VPN whenever possible.
  • Make sure, before signing in to any website, that it is secure by looking for 'https' in the URL and the unbroken padlock symbol, as well as checking the security certificate.
  • Secure the computer used to access public Wi-Fi with a reputable internet security product.
  • Protect all devices, including laptops, tablets and smartphones. 

For more information on how to be more secure with your connectivity, mobiles and telephony, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 0345 36 20 247.

North West Law Firms Move to Matrix247 as Mobile Phone Suppliers

on Thursday, 26 January 2017.

Let us help you compare the market to ensure your firm is getting the best deal...just like the rest of our customers. 

As a Law Firm, you need your staff to be contactable at all times enabling the highest quality of client satisfaction. 

Here are 10 Reasons why we are Manchester Law Society's chosen communications supplier:

samsung galaxy s5

1) Personal Service for EVERY partner. Matrix247 monitors your mobile voice and mobile data usage and ALERTS you pro-actively so there are no unexpected charges. We are confidently the Rolls-Royce of Mobile service delivery....speak to our Law Firm customers.

2) Security - Being Cyber Essentials PLUS certified we safeguard your Legal practice by detecting security threats, manage issues of security especially if you wish to deploy bring-your-own-device policies and keep track of Law Firm mobiles with device location.

3) Practice Management System & Telecom Integration to Mobiles

4) Wholesale Legal Sector Pricing Model - We compare the mobile market and provide you the best offers on the latest iPhones, Samsung Galaxys, Android devices and tablets. 

5) Immediate Replacements - If partners have a mobile phone failure we come and find you with a new mobile immediately. That IS a PERSONAL service. 

6) Bespoke - Receive tailored bundles per person. We understand all partners and fee-earners have their own preferences.

7) Flexibility - On mobile contracts duration. Personal training services for lawyers on the go. 

8) Networks - Choosing ANY UK mobile network ensures you the best connection

9) Scalable - Moving your tariffs up AND down. Matrix247 allows you to reduce your package to a smaller data allowance, reducing your costs continually.

iPhone Samsung

10) Specially agreed pricing as an MLS member

"Matrix247 are a great company to work with, whether you're dealing with the MD Stephen Pritchard or engineers there's no difference, there's obviously a culture in that business of being interested in their customers wanting to deliver great customer service and they've been an absolute pleasure to work with. They are without doubt the best company we deal with." - Scott Harding, Deputy Managing Partner, Poole Alcock Solicitors

Come and join our Legal clients benefiting from the 10 special benefits above today.

To see how we have helped some other law firms with their mobiles, please see the below case studies. 

Hillyer McKeown Solicitors Mobiles Case Study

Poole Alcock Solicitors Mobiles Case Study

Is YOUR password secure?

on Thursday, 12 January 2017.

Make sure your passwords are protected in a safe place. cyber security bolton manchester

This is important as an individual as it's YOUR responsibility to have separate passwords for every single service whether it's for iTunes, Sky, Amazon, your bank (e.g. Barclays, NatWest) and so on. 

As a company, as part of your cyber policy, it's extremely important that you advise staff to use different passwords for access to different applications. 

The challenge is remembering them all.


After conversations with Titan, the Cyber Crime Division of the Police, this is the advice we would like to share. 

  1. Start your password off with the first 2 letters of the service e.g. sk for Sky, ba for Barclays. 
  2. Follow this with your personal, special 5 letter word which may remain the same for each password. 
  3. Then, a 2 digit number for the service e.g. 01 for Sky, 02 for Barclays. 
  4. Finish with a punctuation mark e.g. * or ^ ...not an exclamation mark - these are too obvious! 

Password telecoms hosted manchester bolton

Instead of remembering many different passwords, why not remember one password and store all your others in a password manager? This means you can have various different passwords for lots of different applications all stored in one safe place so you only need to remember one password to access them all.

If you internet search for 'password managers' there are different types depending on the extra features you prefer. For example, syncing the app across your devices, fingerprint recognition, facial recognition and some even generate long unguessable passwords for your accounts for you. 

If you would like to speak to us about anything in this article, please feel free to call Mia Pritchard on 0345 36 20 247 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Matrix247 heads successful Cyber Security Seminar with 120 delegates in attendance

on Thursday, 03 November 2016.

Cyber Security Seminar North West Hosted Telecoms Phreaking Matrix247 Bolton

Matrix247 in association with The Jackson Canter Group, Grant Thornton Accountants, NatWest and Titan Police hosted a morning of informative speakers at their non-technical Cyber Security Seminar at the Echo Arena, Liverpool on Tuesday 1st November. Over 120 senior decision makers from the North West and beyond gathered to enjoy a helpful, enlightening morning and to hear insights from Joanna Kingston-Davies, Stephen Pritchard, Tracey Owen, Nigel Redwood, Manu Sharma and Helen Williams on how Cyber Security is escalating and how to prevent cyber attacks. 

Stephen Pritchard, CEO of Matrix247, followed on by explaining Phreaking Telecoms and Cyber threats to business mobile devices.

Did you know that the UK is now within the TOP 5 Telecom hacking hotspots globally!

The Threatcyber attack pic

Dial Through Fraud (DTF) - Criminals target UK telephone systems remotely, and dial through high volumes of simultaneous international landline and mobile calls across ALL your phone lines until they're detected. 

Premium Rate Fraud - Criminals use access gained to dial premium rate numbers they set-up and own. 

Telecom system hacking occurs after working hours or on weekends when detection is least likely...and ALL your telecom lines are NOT in use. 

SIP/VoIP Hacking & 'Denial of Service' VoIP Attack

You MUST manage the RISK

Hackers can download from the web tools like 'SIP Vicious'....specifically designed to attack IP-PBX systems

If hackers determine the password for your SIP account, they can generate calls from anywhere on the globe by simply changing your rules of acceptable IP addresses to receive calls from. 

Fraudulent calls would NOT have to come from the actual IP-PBX.

How can you protect against ISDN, VoIP and SIP fraud

  • Telecom Firewalls will cover up to 30 ISDN channels per location.
  • VoIP/SIP Firewalls - Configure your existing firewall so it will only allow traffic from the outside world through the SIP port you've identified. 

Mobile devices are an EASY, UNDER-PROTECTED TARGET used to get inside your firm.

password pic

What sensitive information is your attacker privy to?

  • Access your calendar and know when and who your meetings are with. 
  • Turn on the Mobile device RECORDING function to listen in on: boardroom meetings, sensitive case discussions...merger/acquisition talks. 
  • Activate the camera to take pictures or videos
  • Read browsing activity and any USER NAMES & PASSWORDS entered into sites. 
  • Export contact lists with call and text history
  • Forward Emails/Texts sent to or from your device. 
  • Access phone calls and voicemails. 
  • Track partner and staff...knowing your location at anytime via GPRS. 

The 5 Most Common Attacks

  1. WiFi - Man in the middle (MitM) attacks - Breach of your mobile device happens as you connect to an attackers spoofed WiFi hotspot e.g. Free Costa - Check behind the counter the EXACT NAME of Wifi and password. 
  2. Mobile Remote Access Trojans (M-RATS)
  3. Zero-Day Attacks
  4. FAKE Developer and Enterprise Certificates
  5. Web Browser Viruses

Cyber Security Policies

Cyber Security Event Manchester North West England

These are imperative in your workplace NOW. 

Management, Directors and Staff will start to take matters into their OWN help them to do their jobs more efficiently. 

  • 16% admitted they would install UNSUPPORTED software
  • 22% would use a website or internet - based service that their company doesn't support
  • 35% would buy something with their OWN money if it helped achieve targets


  • Put security boundaries in place & a Company Cyber Policy
  • Have a Cyber Awareness Training course delivered to staff
  • Ensuring they don't significantly hamper staffs ease of use
  • Enable staff to deliver the maximum business value

To request a copy of our whitepaper, please click here. 

To view the presentation from the event, please click here

"The feedback directly after this Cyber Awareness event has been tremendous. It has been without doubt one of the most interesting and content packed seminars we've seen and listened to in recent years."

- Denis Stevenson, Chester & North Wales Law Society

"I found it to be very informative, revealing how easy it can be for third parties to access your technology without your consent, though with suitable work practices and password control potential security breaches can be kept at bay but it needs consent review and management. Great event and an eye opener for a luddite." 

- John Staples, Partner, Ingham and Yorke


Did you miss this seminar? Click here to view when we are in your area and contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call Mia on 08000 740 247 for more information.

Thieves are stealing cyclist' bikes using apps that track their routes.

on Thursday, 12 January 2017.

Are you a keen cyclist using social media apps such as Strava, Endomondo or MapMyRide to track your route? If so, you may be giving thieves all the information they need to know the value of your bike.

These mobile apps allow cyclists to post their route online and where they start/finish which is most likely their homes. Therefore, you're giving thieves the chance to track down your top-of-the-range bikes to your sheds and garages. 

The mapping software on these high rated cycling apps record all kind of details including distance, time and speed which indicates the quality of the bike you're riding. You can also choose to tell your friends on the app the make and model of your bike which is building an idea to a thief the price of your bike. 

cycling strava bolton manchester north west

 We urge ALL cyclists to check their settings to make sure personal details are not publicly available. 

Sergeant Adrian Thompson of Poole Police has said: "The majority of thefts have come from garages and sheds, which is a change from previous cycle crime issues where we had a high quantity of thefts from bike racks and shops."

"We think social apps that track a cyclist's route are contributing. The apps effectively tell thieves the route you ride, the number of times a week you go, how long you're out of the house and most importantly where you start and finish from."

"It's not a case that the whole road gets targeting, it's often just one shed that the thieves are going into and coming out with a £3,000 bike."

If you would like to contact us about anything you have seen on this article please call Mia Pritchard on 0345 36 20 247 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Matrix247 WINS Corporate Social Responsibility Award

on Wednesday, 08 June 2016.

Telecoms Hosted Cloud Manchester Corporate Social Responsibility

Rossendale based Telecommunications firm, Matrix247 has been awarded the "Corporate Social Responsibility Award" at the 2016 E3 Business Awards, which were held on 3rd June at the Macron Stadium in Bolton. 

The company, which designs telecom systems, supplies mobile phones with call & data bundles, data networks and video-conferencing solutions, saw off intense competition from nominees across the North West. The award was presented by Diane Elebert-Morgan representing the award partner Greater Manchester Chamber of Commerce.

Receiving the award, the company's CEO, Stephen Pritchard said: "Creating the Matrix247 Foundation a year ago to help five local NW charities not only is of great benefit to each cause, but has created a great sense of communuity spirit and a tight bond in teamwork between the staff at Matrix247. So for us, everyone benefits out of taking this approach and ties in very nicely with the high sense of morals which we value so much with the culture at Matrix247. We will covet this award as a high achievement in our 25 year history."

Speaking on behalf of 1 Events Media, which hosted and organised the awards, Managing Director Mubarak Chati said: "Matrix247, should be very proud of itself. In 2016, the E3 Business Awards attracted the highest number of entries - and probably the highest calibre of entries - that our judges had ever seen. Winning against such impressive competition really means something. 

"As the host of the Awards, we were left in no doubt that the North West is home to some huge talent. Companies, social enterprises and individual entrepreneurs are doing great things for the region's economy, its people and its communities. Matrix247 is a great example of that and I'm delighted that the Awards are helping it to achieve the recognition it deserves." 

More information about Matrix247 can be found by calling FREE on 08000 740 247. 

More information about the E3 Business Awards, including a full list of winners, can be found at

Alpe D'Huez - Mont Ventoux Cycle Challenge 2017

on Wednesday, 20 April 2016.

bbyz imageSte Pritchard, CEO at Matrix247, with support from top Lancashire Race Team Chronomaster, has organised a challenging charity cycle event which will see a group of 40 courageous cyclist's cycle 570 miles and tackle 63,000ft altitude across the French Alps to raise money for two worthy charities; Blackburn Youth Zone and Rosemere Cancer Foundation. 

Prior to the event, riders will receive tailored cycle training programs incorporating core-body conditioning and nutrition advice, devised specifically for this challenge by Team GB coaches at the Velodrome along with 1-2-1 mentoring from top Lancashire Race Team Chronomaster. There are regular team rides to help training progress. Receive equipment advice and support with heavy discounts at cycle stores. Also provides the chance to make long-lasting friendships with new cycling pals from businesses across Lancashire over the year of training, before setting out on the challenge united. 

The journey will see them cycle through 5 Cols of the Alps to Grenoble, then onward to the infamous Alpe D'Huez and after a further 7 Cols, reach the Giant of Provence Mont Ventoux, before the most stunning cycle through Gorges De La Nesque.

"The response to this epic challenge has been simply amazing. From seasoned riders to those getting into the saddle for the very first time. With the help and support from top Lancashire race team Team Chronomaster, we will take 30 challengers on a journey over the next 12-18 months to train within their abilities culminating in an unforgettable cycling adventure. We are now looking for the final 6 riders to join the team" 

- Stephen Pritchard, CEO, Matrix247

Cyclists of all abilities are invited to join the event at a cost of £1,250 (to cover expenditures) and pledge to raise a minimum of £250 in sponsorship. For more information about this Cycle Challenge or to book your place visit or call Mia FREE on 08000 740 247.

20 Leading Law Firms attend Successful Cyber Security Seminar

on Friday, 15 April 2016.

blog banner

Matrix247 in association with Cheshire & North Wales Law Society, UK Investigation Services, D2NA, Royal Bank of Scotland and Titan Police hosted an evening of informative speakers at their non-technical Cyber Security Seminar at the University of Law, Chester on Tuesday 12th April. Over 20 senior decision makers from the legal sector from the northwest and beyond gathered to enjoy a helpful, enlightening evening and to hear insights from Deborah Braithwaite, Stephen Pritchard, Matthew Satongar, Sara Hutton and Jennie Williams on how Cyber Security is escalating and how to prevent cyber attacks. 

Deborah Braithwaite, P.I. and Director of UK Investigation Services, began by giving cyber crime examples across Cheshire and how to know your attacker. One example from the evening being "The UK is losing over £98 billion to fraud (over £20billion lost by SME's*)" - University of Portsmouth Centre for Counter Fraud Studies. 

Stephen Pritchard, CEO of Matrix247, followed on by explaining Phreaking telecoms and Cyber threats to business mobile devices. Stephen regularly writes articles on advancements in the Communication market, how these affect the professional services sector, along with publishing papers around improving client experience and managing risk, these include definitive guides addressing Cyber threats to telecom systems and Mobile devices together with being a regular speaker at Professional service sector events.

 Matthew Satongar, Technical Director at D2NA, gave us an expert's view on Cyber Essentials for your IT department and then gave a live hacking demonstration maximising the importance of staff knowledge on how to prevent cyber attacks. Staff can be educated on CAT Courses (Cyber Awareness Training) to help in preventing cyber attacks.

Sara Hutton, Head of Professionals Sector North at Royal Bank of Scotland taught the delegates on how to safeguard your firm and spoke about exposing online fraud and digital threats. Sara has over 20 years experience as a Relationship Manager with NatWest & RBS, last 8 years exclusively supporting the funding and other business requirements of law firms. 

The evening rounded off with Jennie Williams from Titan Police, NW Regional Organised Crime Unit, talking about the Cyber Information Sharing Partnership. The evening was well attended, with Cheshire Law Society Director Denis Stevenson joining Managing Partners, Directors and Compliance Officers from over 20 leading law firms including Aaron & Partners Solicitors, Davis Blank Furniss and Birchall Blackburn to name a few. 

"The feedback directly after this Cyber Awareness event has been tremendous. It has been without doubt one of the most interesting and content packed seminars we've seen and listened to in recent years."

- Denis Stevenson, Chester & North Wales Law Society

Did you miss this seminar? Click here to view our other Cyber Security Seminars and view our exclusive delegate offers. Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call Mia on 08000 740 247. 

*SME make up 99% of businesses in UK.

3 Top Tips for your Mobile over the Festive Season

on Thursday, 22 December 2016.

Hello and Welcome to Matrix247s Mobile Divisions first ever blog!

First of all, let me wish everyone the very best for the festive season from everyone here at Matrix247. 

We are going to be posting updates every month to keep everyone in the loop with tips, tricks and upcoming news. In this edition, I will be sharing my top 3 tips that will see you through the cheerful period. 

1. Wi-Fi Assist for iPhone Users

Don't get caught out with Wi-Fi Assist! If you have an iPhone, there is a feature in your settings called Wi-Fi Assist which allows your phone to pick up your mobile data signal if it is stronger than the Wi-Fi. This can become very costly if you have a poor Wi-Fi signal at the time. To disable this:

Go to 'Settings' .. 'Mobile Data' .. scroll to the very bottom .. you will see 'Wi-Fi Assist' .. if it is like the image below, you're safe. If it has a green button, simply slide the button to make it white. 

Wi Fi

2. Calling family and friends overseas

Are you calling family and friends abroad? Apps are available that will allow you to call using VoIP (voice over internet protocol) free of charge on your mobile. E.g. I have family over in Ireland so I've downloaded a popular app that allows calls through Wi-Fi meaning I have no need to make international calls from my mobile and pay for international charges. 

3. Backing up your data

Our devices are being tested more and more. The development in what we can have on them has gone through the roof and the processors are being tested. I recommend everyone backs up their data periodically to avoid the potential loss of information. 

Newsflash! Samsung rumour of an early launch.

We usually see a launch around April from Samsung, however, a few sources are predicting an early launch around February to combat the hit from the Note 7... and to try and gain momentum back from Apple!


All the best, 

Wayne Hargreaves

Ask the Mobile Team

Each month we will be looking to share best practice by answering your questions sent to us throughout the month. You can send your questions into This email address is being protected from spambots. You need JavaScript enabled to view it. and maybe your question will appear in the next edition!

I would like to take this opportunity to congratulate Katie Grime (our Mobile Specialist) on the birth of her son and wish them all the happiness in the world on behalf of everyone at Matrix247.

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