GP surgeries and health centres require a friendly, prompt and efficient service. When patients are calling with concerns they will expect a quick response to their call, therefore the telephony solution that is chosen must accommodate these requirements. Most practices struggle trying to find a balance between efficient,cost-effective, yet simply automated patient self-booking systems. However, making sure those patients requiring more personal communication retain that option.

Medical Case Studies

Customer Stories

  • Matrix247 has provided our Telephony and Cloud based system for over 5 years, as a Community based Charity, effective and efficient systems are really important to make sure we keep in contact with our service users, this combined with a professional service and competitive pricing mean that Matrix247 are our contractors of choice.

    Gavin Williams, Trafford Carers
    Trafford Carers
  • What makes Matrix247 really stand out to us is the working relationship that we have got. They have spent a lot of time understanding what we need by speaking to us, meeting with us and also looking at the issues that we faced in a go live scenario and trying to make the whole solution fit for us.

    Danny Keating, IT Manager, Acorn Insurance
    Acorn Insurance
  • We have worked with Matrix247 for several months and have a fantastic responsive relationship. We worked together to create a robust SIP solution and it was delivered with ease and simplicity ensuring that our business telecoms are future proofed and reliable.

    Anthony Terry, Director of IT, Napthens Solicitors LLP
    Napthens Solicitors
  • Matrix247 provides excellent support, with Warren providing outstanding customer service. We have had many instances where we have needed to tweek the system, and all have been accommodated with professionalism and efficiency.

    Jerry Brees, Practice Manager, Fishergate Hill Surgery
    Fishergate Hill Surgery
  • Chorley Vets
  • Roefield Health
  • Fishergate Hill Surgery
  • Trafford Carers
  • Community Health & Eye Care