Contact Centres

Matrix247 has over 750 clients and has intelligently designed call centre platforms for over the last three decades. We believe in giving your customers a choice in how they wish to communicate with you. We work to create strategic partnerships with our clients and share information on how to build a multi-channel communication solution for your customers with a fast-measured ROI for you.
 
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Contact Centre Case Studies

Contact Centre Customer Success Stories

  • Matrix247 has provided our Telephony and Cloud based system for over 5 years, as a Community based Charity, effective and efficient systems are really important to make sure we keep in contact with our service users, this combined with a professional service and competitive pricing mean that Matrix247 are our contractors of choice.

    Gavin Williams, Trafford Carers
    Trafford Carers
  • We at Banks Wealth have been Matrix247 customers since day 1 in 2011. They have provided excellent support at competitive prices during that time and have helped us expand our communications as our company has grown.

    Steve Danson FPFS, Chartered Financial Planner, Banks Wealth Management
    Banks Wealth Management
  • Hillyer McKeown Solicitors prides itself on delivering a highly responsive personalised service to its clients. To achieve this, every part of the communication process has to be excellent. At a time of increasing customer expectation, Matrix247LAW have given us a telecoms solution that enables seamless customer-focused call handling, giving the firm a real competitive advantage. And we’re saving money in the process!

    Steve Harvey, Partner and Head of Commercial, Hillyer McKeown Solicitors
    Hillyer McKeown Solicitors
  • What makes Matrix247 really stand out to us is the working relationship that we have got. They have spent a lot of time understanding what we need by speaking to us, meeting with us and also looking at the issues that we faced in a go live scenario and trying to make the whole solution fit for us.

    Danny Keating, IT Manager, Acorn Insurance
    Acorn Insurance
  • Haven Claims
  • Acorn Insurance
  • S&G Response
  • Get Claims Advice
  • PM+M Accountants
  • Napthens Solicitors
  • Poole Alcock Solicitors

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