Articles

Read our latest articles covering a wide range of topics. These include:

  • customer experience
  • news in the industry
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  • agile working
  • omnichannel solutions
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Articles
plastic waste

Why Law Firms Should Take a Zero Tolerance to Plastic Waste

25th September 2020

You can’t have escaped the massively trending topic of the environmental war against plastic. You couldn’t click or scroll without...

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Articles
reporting law firms

Achieve More Billing From Every £ Of Marketing spend

25th September 2020

Manchester mystery shopping exercise reveals all We know it’s not the thing usually done. A partner or fee-earner following up a...

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Articles

Are you paranoid that your mobile phone is listening to you?

23rd September 2020

Now you can check with Apple’s new update. The arrival of the new update for iPhone, iOS 14, brought along several key new features and...

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Articles

Matrix247 Nominated for Comms National Award 2020

23rd September 2020

Matrix247 have once again asserted themselves as a first-choice provider in business communications services after being nominated for the...

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Articles
BT ISDN

BT Announces Cancellation of Your Phone Lines! What YOU Need to do Next…

1st September 2020

BT have announced they will no longer be accepting any new ISDN orders. (These are your existing phone lines). This means your...

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News

Matrix247 announces partnership with Omnichannel supplier Cirrus

26th August 2020

Matrix247 partners with Cirrus to deliver enhanced customer experience solutions Matrix247, a specialist supplier to legal, financial,...

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Articles

How to escape a relationship that simply isn’t working

24th August 2020

I was recently chatting to a client, a managing director of a multi-site law firm with around 150 employees and I was astonished to hear...

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Articles

‘Digital Britain’ Government initiative is forcing law firms to migrate from traditional technologies

6th August 2020

A major factor for the migration of technologies is the fast-changing legal technology that law firms use.  We need to keep up and ensure...

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Articles
remote working Mobile broadband

Never lose connection again with 50% off Mobile Broadband

30th July 2020

What is MiFi? Mobile Wi-Fi or MiFi is exactly what it sounds like. A portable WiFi router that you can take anywhere you like and keep you...

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Articles
business evolution communications

Communications: The way we Were, Are & Could Be…

22nd May 2020

Find out on Wednesday 27th May | 8:30am Register Now Explore how forward-thinking organisations across the Northwest are...

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Articles
work from home

How Law Firms are Managing Staff and Partners while Working from Home

28th April 2020

Matrix247 are helping UK Law Firms by LENDING appropriate software and applications for a minimum of THREE months to assist with their home...

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Articles
call recording

Why Law Firms Across UK Rapidly Implementing Call Recording Over the Last Week

8th April 2020

There has been an unprecedented uptake by law firms across the UK to ensure client calls are recorded whilst homeworking. We understand...

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News

Are you thinking of adding voice to your Microsoft Teams?

31st March 2020

Many of our customers that currently use Microsoft Teams have asked us if we can help them add voice, or whether they must do this through...

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Articles
work from home

Top Tips to Enable Staff to Work From Home Seamlessly

9th March 2020

Set-Up IMMEDIATELY Your Organisation for Home-Working. On the 3rd March, the Government published the Coronavirus action plan. In his...

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Articles

Matrix247 Working with Marine Conservation Society

19th November 2019

Matrix247 are delighted to be a proud company patron of the UK's inspiring leading marine charity for protecting our sea's, shores and...

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Articles
recycling telephones

Telephone Recycling Green Scheme

16th September 2019

Receive up to £1,000 for Recycling your Old Telephone System BT has announced that from 2020, they will no longer be supplying ISDN and...

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News

£2,500 FUNDING RUNNING OUT

10th September 2019

Full fibre broadband connections offer the fastest and most reliable speeds available. The government is committed to a vision of a full...

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Articles
Mobile Phone Recycling

Mobile Phone Recycling

10th September 2019

Currently, in the UK there are more mobile phones than there are people meaning there are a lot of unused handsets lying around. What can...

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Articles
cloud telecoms

Cloud / Hosted Telephony – What is it & Why do I need it?

21st May 2019

How hosted telephony can help with agile working Hosted telephony allows you to work anytime, anywhere. Nowadays, employees increasingly...

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Articles

Profiting from Partner Experience

24th April 2019

Matrix247 is a founder and collaborative member of a highly experienced, hand-picked group of supplier-partners to the legal sector, known...

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Articles

How to Mitigate Risks of Agile Working with Mobile Device Management

17th April 2019

Agile working is a great enabler for directors, partners and staff. Employees enjoy the flexibility of being able to work from anywhere, at...

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Articles

Disruptive Leadership for Success

20th March 2019

The only constant is change. So own change. Be your leader of change. Why follow others that have led your law firm before you? I do...

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Articles
work from home

Being Treated Like an Adult?

19th March 2019

Interviews with lawyers and their firms who have escaped the 9-5 office culture. In part 1 of the Any Time, Any Place, Any Where? article...

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Articles

Explain to Your Customers How You Are Operating During the Coronavirus Lock-down with Info on Hold

9th April 2020

How often do you hear informational messages or music when you're on hold on the phone? According to psychology studies, there are several...

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Events
Manchester Legal Awards

Matrix247 Sponsoring Manchester Legal Awards

12th February 2019

Matrix247 have always been in attendance of the previous years of the Manchester Legal Awards and it is always an exciting night for the...

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Articles

Any Time, Any Place, Any Where – Part 1

19th March 2019

In the first of a two-part blog, Ste Pritchard discusses strategies for attracting the very best legal talent into your law firm - and...

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Articles

It’s Good To Talk, But Not JUST Talk! (Part 2)

19th March 2019

In the second of his two-part blog, Ste Pritchard offers guidance on developing a multimedia communication client experience I previously...

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Articles

It’s good to talk… but not JUST talk! (Part 1)

19th March 2019

In the first of a two-part blog, Ste Pritchard explores the changing role of telecoms in today's law firm. I came into Telecoms when...

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Articles
best telephone system for estate agents

The Best Telephone System for Estate Agents

17th January 2019

Estate agencies need a reliable telephony system to ensure they hit their sales targets. In such a competitive industry, calls to estate...

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News

What is the value of a lost call to your business?

8th January 2019

Not handling calls correctly can have a severe impact on the revenue of the business. Not just new business growth but also client...

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