Matrix delivers 24/7 National and European  Support through an array of Flexible Support Packages. We ensure all  implemented products and services procured through Matrix are supported through  a Single Point Control Centre. Matrix also ensures all requests to program and  both critical and non-critical faults have comprehensive Service Tracking.    

This service is fully backed and supported by a  Dedicated Account Manager whose task is to not only to deliver these  measurements at scheduled regular meetings,  but  also to develop a partnership with your organis ation  enabling us to  assist in improving your productivity,  efficiency, profits and competitive advantage at all times.   

	Single Point Control Centre & Services Tracking
	Flexible Support Packages 247
	National & European Coverage
	Dedicated Account Management & Partnership Development