Matrix 247 specialise in the Medical Sector, click here for further info.

Matrix Medical provides GP Practices with an automated appointment line. It allows patients to telephone the    practice at any time night or day to book, cancel, check or change their appointments.  Patient Partner is a PC based    system, which connects to the practices’ telephone system or telephone lines.  It also integrates with their electronic appointment book, ensuring that the automated system can operate 'real  time'.

Improve Communication

Most GPs suffer from patients failing to turn up for appointments. Matrix247 Medical makes it easier for patients to book appointments to suit them and cancel appointments when they are no longer needed, in turn freeing up their slot for other patients.

Case Study 'Now the patients are used to Patient Partner, they are booking appointments at the weekend, the night before or even just before the surgery opens. This has meant that it is now considerably easier for people trying to get through on the phones (for non-appointment related queries) to speak to a receptionist. We did originally think uptake would be slow - this has not been the case - within 3 months 75% of available on the day and book ahead appointments were being booked through Patient Partner.'

Click here to find out what the Automated Booking Solution can do for your Practice                                                                                      

Features

• A quick patient partner check– in system that leaves the others standing
  
• Let your waiting patients see hear when it is their turn   
• Low cost communications via text message
  Click here for further information.