HEADSETS
Would you like to enhance the comfort and efficiency of your workforce?
Matrix 247 provides a complete range of headsets for ALL types of applications from call and contact-centre agents to those staff always on the move... including call-centre supervisors. We offer over twenty different styles from three different manufacturers including the ultra reliable Plantronics range, to suit your organization's budget .
- Research has proven that headsets do improve agent productivity by up to 43%*, as they have both hands free to carry out other tasks. Quite simply they get more done.
- Studies have also shown that headsets reduce neck and back pain in staff on the phone for more than two hours day.
- This muscle strain, causing a build up of tension, can be reduced by up to 41%**
For these reasons, headsets are a must if you wish to run a professional call or contact-centre and you value your staff . Contact us and we’ll advise on which specific headsets are most suitable for the members of your team.
Source: *HB Maynard & Co **Valley Medical






